Homecare Connect

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Privacy Policy – Homecare Connect
Privacy & Data Protection

Privacy Policy

At Homecare Connect, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect your information when you visit our website or contact our team.

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Policy Overview

Our Commitment To Privacy

Homecare Connect is committed to safeguarding your personal information. We collect only the information necessary to provide our services, respond to inquiries, improve user experience, and maintain communication with clients and families. Your trust is the foundation of everything we do, and we handle your information with the utmost care, transparency, and respect.

Data Collection

Information We Collect

We collect only what is necessary to serve you well and keep our communications meaningful.

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address

Care Inquiry Information

  • Care needs & requirements
  • Relationship to care recipient
  • Service interests

Technical Information

  • Browser type
  • Device information
  • IP address
  • Website usage data

Communication Data

  • Contact form submissions
  • Consultation requests
  • Email communications
Data Usage

How We Use Your Information

Every piece of information we collect serves a clear, purposeful role in supporting your care journey.

Respond to Inquiries

We use your contact information to promptly and personally respond to questions about our homecare services.

Schedule Consultations

Appointment and availability information helps us coordinate care consultations that fit your schedule.

Deliver Requested Services

Care preferences and needs allow us to tailor and deliver compassionate, personalized homecare services.

Improve Website Functionality

Technical usage data guides improvements to our website so your experience remains seamless and accessible.

Communicate Service Updates

We may send important service or policy updates to keep you informed about your care and our offerings.

Provide Customer Support

Your communication history enables our team to offer empathetic, context-aware support every time you reach out.

Comply with Legal Obligations

Where required by law or regulation, certain information may be retained or disclosed to meet our legal responsibilities.

Data Protection

Keeping Your Data Secure

We employ multiple layers of protection to keep your personal information safe at every stage.

Secure Systems

Industry-standard secure infrastructure protects all data at rest and in transit.

Limited Access Controls

Only authorized personnel with a legitimate need can access personal information.

Encryption

Sensitive data is encrypted wherever applicable to prevent unauthorized access.

Regular Monitoring

Our systems undergo routine security reviews and monitoring to detect and address threats.

Cookies & Analytics

Cookies & Website Analytics

Understanding how cookies work helps you make informed choices about your browsing experience.

Cookies are small text files placed on your device when you visit a website. They help the site remember your preferences and understand how you interact with its pages. Cookies are widely used across the internet to improve browsing experiences and site functionality.
We use cookies to maintain website functionality, understand how visitors navigate our pages, and improve the overall user experience. Cookies do not contain personally identifiable information and are not used for advertising purposes.
We may use standard analytics tools (such as Google Analytics) to collect anonymized data about site visits, page views, and visitor behaviour. This data helps us understand which content is most helpful and where improvements can be made. No personally identifiable information is shared with analytics providers.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect certain features of our website. Refer to your browser's help documentation for instructions on managing cookie preferences.
Your Rights

Your Privacy Rights

You have meaningful rights over your personal information. We are here to help you exercise them.

Access Personal Data

Request Corrections

Request Deletion

Withdraw Consent

Communication Preferences

External Links

Third-Party Links

Our website may contain links to external websites. Homecare Connect is not responsible for the privacy practices of third-party websites. We encourage users to review the privacy policies of any external site before sharing personal information. Our commitment to your privacy extends only to our own platforms and services.

Age Policy

Children's Privacy

Services for Adults & Seniors

Our services are intended primarily for adults, seniors, and their family caregivers. Homecare Connect does not knowingly collect personal information from children under the age of 13. If we become aware that a child has provided us with personal information, we will take prompt steps to remove it from our records.

Updates

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable regulations. When updates are made, the revised policy will be posted on this page with an updated revision date. We encourage you to review this page from time to time. Continued use of our website following any changes constitutes your acknowledgment of the revised policy.

Last Updated: June 2026

Get In Touch

Contact Our Team

Organization

Homecare Connect

Phone
(347) 662-8820
Email
homecareconnectny0@gmail.com
Address

96-09 Springfield Blvd
Queens Village, NY 11429

Contact Our Team
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